Returns & Exchanges
At Vape Vending Machines for Sale, we stand by the quality of our automated retail technology and offer a comprehensive return policy for hardware defects and shipping discrepancies. All electronic components and vending units are subject to a rigorous 30-day inspection period to ensure your business operations remain uninterrupted.
Request Authorization
Contact our technical support team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and troubleshooting assessment.
Secure Packaging
Carefully repackage the vending unit or specific electronic components in the original industrial crates with all internal protective padding and documentation.
Shipping and Logistics
Affix the provided RMA label to the exterior of the crate and arrange for freight pickup or drop-off at an authorized logistics carrier location.
Inspection and Refund
Once our engineers verify the hardware integrity and diagnostic logs, we will process your refund or dispatch a replacement unit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing